The Corner Reviews

Do NOT order from here.
I placed an order for a bag in May 2022 that I found out I was being charged customs for 1/5th of the price of the bag a day before it was supposed to be delivered. I contacted UPS and told them to have it returned because I was unaware of the custom duties on it.
I didn’t receive the bag, didn’t even see it! And it is Sept 2022 now and I am still chasing them for my refund which is of over £500! Their UK contact number doesn’t even work. I only get a response back on email everytime telling me the ‘administration of my return is taking time’.
I AM NOT BEING REFUNDED FOR SOMETHING I DIDN’T EVEN RECEIVE!! How crazy is that? What kind of a customer service is that?! I have never been through something like this before. I only trusted the website because I was redirected through Lyst and I will inform them as well so no one else should go through this. Save your money and do not order from here because if you return it you will never be refunded!!

I've just ordered a stone island hoody was cheap maybe end if season stock so I purchased it..money was taken from my account then I received an email saying that the item was priced wrong and it has now been cancelled....is that my fault you've priced it wrong..when you commit to buy something that is a contract..bad customer service and bad company...won't be using them again..

After reading reviews, I ordered a coat from this company, with some trepidation, because it was the only one in my size I could find. The coat arrived 4 days later beautifully packaged !
100% recommended

I ordered my Alpha ma1 jacket. Then read the reviews afterwards. I was initially worried as I'd read some very bad reviews. But my order arrived in perfect condition packaged very well and dispatched very quickly. Only 2 days after i ordered it. I was kept informed through email how my package was on its way to me and also when it finally arrived. Top class service and i would definitely recommend and use them again. Thanks. Dan

I ordered a bag 3 weeks ago. Trying to track but informed web page has expired. 5 emails returned undelivered. Feel this is now a joke.. Tried to phome today and number not recognised. DO NOT BUY FROM THIS COMPANY. BEWARE!!!

Was very apprehensive about buying after reading reviews about this website being a scam but my order came in 2 days. Very well packaged. No complaints. Thank you

Very disappointed with my experience. I signed up for a new account, having never ordered from them before. As a new customer you are sent a 15% off promo code. I placed an order for 2 high priced items (a Max Mara sweater and Golden Goose trainers) and used the promo. I ordered with my Visa and the transaction went through. After several days I checked my credit card account and noticed the amount still pending. I also had not yet received a shipping confirmation. I emailed customer service and after 2 days finally received a reply stating that the order did not go through. The message was not clear to me, so I called in. I spoke to the only one representative I believe they have named Mirtha. She explained that the order was canceled due to a security issue on their end. I contacted my Visa card company and they assured me that everything went through fine on their side. She advised me to go ahead and try again. I asked her if I could still use the promo code and she said yes. Well, after trying to use the code, a message popped up stating it was not valid - most likely due to it been used on the previous order that was canceled by them. I attempted to contact customer service again via email, but did not hear back, so I called in again. I spoke to the same rep who said that it should be working now. I asked her if I could try and place the order with her on the phone in case there is an issue. She said yes, so I proceeded. Unfortunately, the code was still not valid. At this point she repeated the same thing saying she would need to 'escalate' the problem and get back to me. It has now been 2 weeks and no one has provided me a new code to use to place the order. The total amount after taxes was close to $2k, so a 15% off code makes a big difference! I checked on the items that I wanted to order and the Max Mara sweater is now out of stock in my size! I am amazed at how inept this company is. They missed out on a large order - they may not be in the business of making money! I will not try them again.

Very disappointed with my experience. I signed up for a new account, having never ordered from them before. As a new customer you are sent a 15% off promo code. I placed an order for 2 high priced items (a Max Mara sweater and Golden Goose trainers) and used the promo. I ordered with my Visa and the transaction went through. After several days I checked my credit card account and noticed the amount still pending. I also had not yet received a shipping confirmation. I emailed customer service and after 2 days finally received a reply stating that the order did not go through. The message was not clear to me, so I called in. I spoke to the only one representative I believe they have named Mirtha. She explained that the order was canceled due to a security issue on their end. I contacted my Visa card company and they assured me that everything went through fine on their side. She advised me to go ahead and try again. I asked her if I could still use the promo code and she said yes. Well, after trying to use the code, a message popped up stating it was not valid - most likely due to it been used on the previous order that was canceled by them. I attempted to contact customer service again via email, but did not hear back, so I called in again. I spoke to the same rep who said that it should be working now. I asked her if I could try and place the order with her on the phone in case there is an issue. She said yes, so I proceeded. Unfortunately, the code was still not valid. At this point she repeated the same thing saying she would need to 'escalate' the problem and get back to me. It has now been 2 weeks and no one has provided me a new code to use to place the order. The total amount after taxes was close to $2k, so a 15% off code makes a big difference! I checked on the items that I wanted to order and the Max Mara sweater is now out of stock in my size! I am amazed at how inept this company is. They missed out on a large order - they may not be in the business of making money! I will not try them again.

Do not use the corner.com!
Do not use the corner.com! I bought a bag from here and I paid import and vat, when DHL Delivered to me they said I needed to pay over £140 import charges, I refused delivery and returned back to the seller.
5 months later still have not received my refund, the contact numbers on their website are no longer valid!
If anyone has the same issue I suggest contacting your bank for a refund, sending them the email communications and showing that you paid the vat & import, you should be entitled to your money back from the bank/ PayPal!

Beware - they ignore you when you request a returns.

I bought a coat in late Dec for ~£400, but it didn't arrive until one full month later. In the meantime, I had requested a return as I had found myself another coat with faster delivery.

Nonetheless, the coat was already on its way to me so they couldn't stop the delivery. After I received the coat, I requested a returns number and code. The message I received was that they cannot issue it to me directly, but UPS had been booked to collect the coat.

I wait two weeks, no-one from UPS turns up.

I email again, asking for a returns number and code. They reply again, saying they cannot issue a returns code to me directly, but UPS had been booked.

I wait another two weeks, no-one from UPS turns up.

I email a third time, same answer, no UPS.

This is truly terrible customer service and feels like a way to scam customers out of their money by making returns absolutely impossible.